The rationale of the programmes is to provide a career path for learners who wish to develop their management and care capabilities within the health and social care sector. The qualifications provide a specialist work-related programme of study that provides breadth and depth of knowledge and understanding, along with practical skills required in the health and social care sector. Diploma holders may gain employment within the health and social sectors as supervisors or managers with management responsibility or interest. Careers may also develop in the areas of general hospital administration, quality assurance management, health care coordination, or case management.
At the end of the course, a graduate is expected to be able to:
- Investigate theories, research and features of people in the context of health and social care settings.
- Identify significant of places in health and social care sectors.
- Apply different theoretical approaches to health care which are widely applicable to health and social care practice.
- Investigate different ideas that underpin the provision of health and social care in the 21st century.
- Gain skills and knowledge required for effective communications in health and social care organisation.
- Identify ethical consideration for communication in the organisation.
- Identify problems that reduce positive and effective communication in health and social care sector.
- Understand communication strategy with the patient in crisis.
- Identify the importance of communication with the patient with chronic and/or life-threating illness.
- Identify the importance of values, ethics and general practice in care organisation.
- Identify quality improvements in health and social care organisation through performance management.
- Appreciate the importance of service delivery models which meets the needs of individuals.
- Know management processes and practice of healthcare projects.
- Identify effective supervision through communication and behaviour in the health and social care organisation.
- Understand the code of practice, workforce regulations and models as key principles of supervision.
- Investigate supervisory decision-making process in the care organisation.
The overall structure of the course is based on four modules that cover a number of topics relating to learning outcomes. Each module is equivalent to 30 credits and at the end of the course, learners will be able to achieve 120 credits.
Module 1: Issues in Health and Social Care
This unit aims to explore common issues in health and social care sectors at an intermediate level. Learners will be able to understand theories, research and features of people in the context of health and social care settings in the 21st Century.
Module 2: Communication Skills for Health and Social Care Practitioners
The main skills, a health or social care worker needs to work effectively is the availability to understand and communicate with others. This course aims to provide the skills and knowledge required for effective communications in health and social care organisation.
Module 3: Quality Management in Health Care
Managing quality is a big issue in health and social care industry. By the end of this course, learners will be able to analyse different concepts of quality assurance in relation to health and social care. Moreover, strategies and procedures will be discussed which will help health care professionals to evaluate systems, policies and procedures in health care services to achieve quality systems.
Module 4: Supervisory Role in Health and Social Care Practice
The aim of this unit is to enable health and social care practitioners to learn skills, knowledge and to critically examine the role, function and responsibilities of being an effective supervisor. By the end of this unit, learners will be able to understand effective supervision skills through communication and behaviour in health and social care organisations.
Qualification Credits and Duration
Level 4 Diploma in Health and Social Care Management can be achieved in 6 to 12 months and learners will achieve 120 credits.
How will you study?
Our learning portal will be available to you study 24/7. You can use your Desktop Computer, Laptop, Mobile or Tablet anytime in a flexible way to study entirely online.
Assessment methods include only assignments. There is no exam in this course. You will be required to submit an assignment for each unit of minimum 1000-1500 words in length to pass the unit and to achieve unit credits.
Results and Certificate
Learners must complete four units successfully and achieve 120 credits before the qualification certificate and final transcript will be issued by the awarding body, EBMA.
Who is this course for?
This qualification is useful for individuals from all over the world who are already on job for personal and professional development or re-entering employment after a period of absence and for those who are seeking a career change.
Learners completing the Level 4 Diploma in Health and Social Care Management will allow progress to:
- Level 5 Diploma in Health and Social Care
- Level 5 Advanced Diploma in Health and Social Care Management
- directly into employment in an associated profession